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NEW HOURS Effective August 17th
Customer Pick-Up Window Open Monday-Friday 8:30am-4:30pm.
Walk-In Hours are Monday-Friday Noon-4:15pm. Bookstore & Window CLOSED 11am-Noon.
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Returns & Refunds
ALL RETURNS
No refunds without original receipt.
Refunds must be issued in the original form of payment.
Shipping and Handling fees are non-refundable.
Non-Returnable/Non-Refundable Items: Bus Passes, Meal Vouchers, Food/Drinks, Health/Hygiene Items, Laptops, Printers, Gift Cards and Clearance Items.
College Bookstore reserves the right to make final judgements on all returns.
TEXTBOOKS/ACCESS CODES
Textbooks/Access Codes must be returned within 5 business days of term start date.
Textbooks/Access Codes for Dropped Courses must be returned within 15 business days of term start date. Proof of dropped course is required.
Returns for delayed start courses are evaluated individually.
Textbooks must be in original condition.
Open shrink-wrapped packages, software, e-books, and access codes may not be returnable and are evaluated individually.
ALL OTHER MERCHANDISE
- Merchandise must be returned within 5 business days of purchase.
Merchandise must be in new condition, tags attached, in the original, unopened packaging (free of odors or stains).
Defective Electronics NOT covered by a manufacturer warranty must be returned to the Bookstore with all original packaging within 5 business days of purchase.
Items with manufacturer warranties: (Including Laptops/Printers/Jansport Bookbags) The customer must contact the manufacturer directly for guidance on filing a claim.
Revised 4/20
If you are making a return by mail, please ship all items including your receipt to:
Allegany College of MarylandAttn: BOOKSTORE 12401 WIllowbrook RD SECumberland, MD 21502