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NEW HOURS

Order Pick-Up Window for orders placed online: (M-F) 8:30-4:30pm (Closed 11am-Noon).

Walk-In Hours: (M-F) Noon-4:15pm (Closed 11am-Noon).

Attention Students: All Access Codes must be picked up at the Cumberland or Bedford Campus or shipped to your home (subject to shipping fees). We are no longer permitted to email codes to students.  

 
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Returns & Refunds

ALL RETURNS 
  • No refunds without original receipt. 
  • Refunds must be issued in the original form of payment. 
  • Shipping and Handling fees are non-refundable. 
  • Non-Returnable/Non-Refundable Items: Bus Passes, Meal Vouchers, Food/Drinks, Health/Hygiene Items, Laptops, Printers, Gift Cards and Clearance Items.  
  • College Bookstore reserves the right to make final judgements on all returns.
TEXTBOOKS/ACCESS CODES 

  • Textbooks/Access Codes must be returned within 5 business days of term start date.  
  • Textbooks/Access Codes for Dropped Courses must be returned within 15 business days of term start date. Proof of dropped course is required.  
  • Returns for delayed start courses are evaluated individually. 
  • Textbooks must be in original condition.  
  • Open shrink-wrapped packages, software, e-books, and access codes may not be returnable and are evaluated individually. 
 ALL OTHER MERCHANDISE

  • Merchandise must be returned within 5 business days of purchase. 
  • Merchandise must be in new condition, tags attached, in the original, unopened packaging (free of odors or stains). 

  • Defective Electronics NOT covered by a manufacturer warranty must be returned to the Bookstore with all original packaging within 5 business days of purchase.  

  • Items with manufacturer warranties: (Including Laptops/Printers/Jansport Bookbags) The customer must contact the manufacturer directly for guidance on filing a claim.  

 Revised 4/20


If you are making a return by mail, please ship all items including your receipt to:


Allegany College of Maryland
Attn: BOOKSTORE RETURNS
12401 WIllowbrook RD SE
Cumberland, MD 21502