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NEW HOURS Effective August 17th

Customer Pick-Up Window Open Monday-Friday 8:30am-4:30pm.  

Walk-In Hours are Monday-Friday Noon-4:15pm. Bookstore & Window CLOSED 11am-Noon.

Click learn more for latest COVID updates. Learn More...

Returns & Refunds

ALL RETURNS 
  • No refunds without original receipt. 
  • Refunds must be issued in the original form of payment. 
  • Shipping and Handling fees are non-refundable. 
  • Non-Returnable/Non-Refundable Items: Bus Passes, Meal Vouchers, Food/Drinks, Health/Hygiene Items, Laptops, Printers, Gift Cards and Clearance Items.  
  • College Bookstore reserves the right to make final judgements on all returns.
TEXTBOOKS/ACCESS CODES 

  • Textbooks/Access Codes must be returned within 5 business days of term start date.  
  • Textbooks/Access Codes for Dropped Courses must be returned within 15 business days of term start date. Proof of dropped course is required.  
  • Returns for delayed start courses are evaluated individually. 
  • Textbooks must be in original condition.  
  • Open shrink-wrapped packages, software, e-books, and access codes may not be returnable and are evaluated individually. 
 ALL OTHER MERCHANDISE

  • Merchandise must be returned within 5 business days of purchase. 
  • Merchandise must be in new condition, tags attached, in the original, unopened packaging (free of odors or stains). 

  • Defective Electronics NOT covered by a manufacturer warranty must be returned to the Bookstore with all original packaging within 5 business days of purchase.  

  • Items with manufacturer warranties: (Including Laptops/Printers/Jansport Bookbags) The customer must contact the manufacturer directly for guidance on filing a claim.  

 Revised 4/20


If you are making a return by mail, please ship all items including your receipt to:


Allegany College of Maryland
Attn: BOOKSTORE
12401 WIllowbrook RD SE
Cumberland, MD 21502